EXTRA 15% OFF: OLIVE15 | PAN-INDIA DELIVERY | CUSTOM-MADE STYLES AVAILABLE
Thoughtfully Packed. Carefully Delivered.
At Olive Lane, every order is prepared and packed with care before making its way to you. As many of our pieces are made-to-order or customized, preparation time may vary depending on the design, fabric availability and customization requested.
The estimated dispatch timeline, where applicable, will be mentioned on the product page or communicated while confirming your order.
Please note that order processing time and shipping time are separate. Shipping begins once your order has been completed and dispatched.
We ship across India through Shiprocket and its available courier partners. Courier availability may vary depending on your delivery PIN code, shipment requirements and serviceability.
Any applicable shipping charges will be displayed at checkout before payment.
Once dispatched, you will receive tracking details for your order. Delivery dates provided at checkout or through tracking are estimated and not guaranteed. Actual delivery times may vary depending on the destination, courier partner, holidays, weather, local conditions or other circumstances affecting delivery.
If your order is delayed beyond the expected delivery period, please contact us and our team will assist you with the available shipment information.
Tracking information will be shared through the contact details provided with your order once the shipment has been dispatched.
Please allow some time for tracking information to become active after the courier partner collects the shipment.
Please provide your complete delivery address, correct PIN code and active contact number while placing your order.
If you notice an error in your delivery information, please contact us as soon as possible. We will try to update the details if the order has not yet been dispatched. Once an order has been handed over to the courier partner, changes to the delivery address may not always be possible.
Cash on Delivery (COD)Cash on Delivery (COD) may be available for eligible orders and serviceable PIN codes. Availability will be shown at checkout.
If a delivery cannot be completed because of an incorrect or incomplete address, inability to contact the recipient, repeated unsuccessful delivery attempts or other delivery issues, the shipment may be returned to us.
If an order is returned to Olive Lane, please contact our team and we will guide you regarding the available next steps, including any applicable re-shipping charges.
If your package appears damaged or tampered with at the time of delivery, please contact us as soon as possible.
If you discover an issue after opening the package, please retain the original packaging and share clear photographs of the product and packaging. An unboxing video, if available, may also help us review the issue.
For any questions regarding dispatch, delivery or tracking, please contact us through our Contact Us page or official customer-support channel.
Olive Lane
Refined Craft. Distinctly Yours.